Eduroam

IN THIS SECTION

FAQ

I used to be able to connect to Eduroam and now I can't!

Important Information

Eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

Eduroam allows students, researchers, and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.

Eduroam is available in thousands of locations across over 100 countries worldwide.

It is also the most secure way to connect to the Internet on campus.

1. Connecting to Eduroam

Login: StudentID@uni.lu + password

Important: If you still cannot connect to Eduroam after login (e.g. your password changed) "forget" the eduroam network in your device's WiFi settings and connect again.

Network : Eduroam

Security : WPA2-enterprise PEAP

Key type : automatic (default)

Phase 2 type : MSCHAPV2

Identity : StudentID@uni.lu

Password : your UNI password

No certificate is needed for Eduroam connection.

For all platforms (including Linux, e.g. Ubuntu 18.04), you can also use the official Eduroam installer, which is quite user-friendly. You can download it here: https://cat.eduroam.org

Login: StudentID@uni.lu and AD password.

2. Downloading the Eduroam Certificate

Step 1: Download the certificate from https://cat.eduroam.org

Step 2: Connect to Eduroam.

Important:

If it doesn't connect, try to forget the network, then restart your device.

If it still doesn't work, reset your network settings.

2.1. For PC:

Step 3: Go to https://cat.eduroam.org and click on the "Download your eduroam installer" button.

Step 4: Select your institution (University of Luxembourg)

Step 5: Download and install the certificate.

Step 6: Launch cat.eduroam and add your credentials - studentID@uni.lu and password. You will use these credentials to connect to every available Eduroam hotspot.

2.2. For Android:

Step 1: Log in to Eduroam without a certificate.

Step 2 : Add in with your StudentID@uni.lu and password.

Step 3 : Select CA certificate, leave it on 'don't validate' (unless you are specifically asked to do so in the furter steps), then click on "Connect".

3. Installing the Eduroam certificate (Android)

Step 1: Go to https://cat.eduroam.org, add your institution, download the certificate (Refer to Chapter 2 here for more details)

Step 2: Go to Google Play Store and download the eduroam CAT app and open the certificate (aka configuration file) you downloaded in Step 1.

Step 3: Open the app and add your credentials.

4. Eduroam Configuration for iOS (iPhone, iPad)

Step 1: Go to settings, choose WiFi and select the Eduroam access point.

Step 2: Use your university credentials (StudentID@uni.lu and password).

A screen will pop up with a certificate. Click Trust or Install (depending on your iOS version).

5. Eduroam configuration for Mac OS

Step 1: Find Eduroam in your list of available Wi-Fi connections and log in with your StudentID@uni.lu and your password.

Step 2: Click Continue to verify the certificate.

5.1. Troubleshooting: Eduroam not connecting on Mac

Please follow these steps, if Eduroam is not connecting on Mac.

Important: In order to forget the network on Mac, you need to click on the minus sign ( - ) next to the network in the list.

(or)

Step 1 : Select Open Network Preferences.

Step 2 : Turn on WI-Fi and select Advanced.

Step 3 : Check if eduroam is connected or not. If Eduroam is connected please select eduroam and click the minus button to remove from the list.

Step 4: Then Select Plus (+) button to add eduroam again and select >>Show Networks.

Step 5 : Select Eduroam again.

Step 6 : Click the Join button.

Step 7 : Enter your MacOS laptop password and click on Always Allow.

Important: This is not your Uni.lu credentials.

Step 8 : You can now see that eduroam is authenticated.

6. Changing the Eduroam certificate from your previous university

If you have connected to Eduroam with credentials from other universities, please re-download and re-install that certificate on your current device in order to connect to eduroam (refer to this for more details).